Booking conditions

HOTEL ANNUNZIATA becomes the first HOSPITALITY HUB HOTEL in Ferrara. We have realized the “New Accessible Hotel” to tourists, locals and cyclists who do not stay overnight by creating a wide choice of services to meet new needs and new desires. And for those who are our guests, all these new services and information are now available on our new WEBSITE www.annunziata.it.

Our rates always include: american buffet breakfast with 170 high quality products with a small selection of gluten free choice, free fast WiFi, service and vat.

The local tax (not included) is € 2.50 per person / per night, up to a max. of 5 consecutive nights.  The hotel and rooms are non-smoking and we have 6 rooms with a view of the Estense Castle. A bar is also available at the hotel with a beautiful terrace overlooking the castle. from 1^st April 2025 the tourist tax will be € 3.50 per persona/per day.

EXTRA BEDS POLICY:
Children 0 – 1 years: stay free (baby cot on request at time of reservation)
From 2 years old and adults: € 70,00 per person and per day

CANCELLATION POLICY FOR UP TO 4 ROOMS
Free modification/cancellation of the reservation up to 72 hours before the day of arrival [example: arrival on Saturday, cancellation is free until 11:59 PM on Tuesday]. In case of no-show or late cancellation, the total amount of the entire booking will be charged.

CANCELLATION POLICY FOR 5 TO 9 ROOMS
Free modification/cancellation of the reservation up to 8 days before the day of arrival. In case of no-show or cancellation within 7 days from the day of arrival, the cancellation fee will be the total amount of the booking.

CANCELLATION POLICY FOR 10 ROOMS
Defined with the sending of the quote.

CANCELLATION POLICY FOR STAYS LONGER THAN 6 NIGHTS
Free modification/cancellation of the reservation up to 8 days before the day of arrival. In case of no-show or cancellation within 7 days from the day of arrival, the cancellation fee will be the total amount of the booking.

EARLY DEPARTURES
In case of early departure, the entire booked stay will be charged.

RESALE RATE
The booking with a resale rate cannot be cancelled, but it can be freely resold to other users until 11:59 PM the day before check-in on the Takyon site.

HOTEL ACCESS: access allowed by car in the limited traffic area ZTL to arrive in front of the hotel from 08.00 on the day of check-in and until 14.00 on the day of check-out, only for those who have to load /unload luggage/people in front of the hotel. At the time of check-in it is necessary to communicate the license plate number of the car to the front office staff. For all other cases, for failure to communicate the license plate and outside these hours, the hotel is not responsible for any fines. Only the license plates of the cars arriving in front of the hotel will be sent to the competent body for access to the ZTL, as the competent body only exempts those arriving in front of the hotel from entering and exiting. Furthermore, the hotel does not pay any fines for abuse of authorization to access the ZTl for having transited several times in restricted traffic areas as in any case the fact of respecting the highway code is in force.

PARKING FACILITIES: we can provide a special ticket at € 7.00 per day to leave the car in the nearby public area with blue lines on the road (excluding Piazza Sacrati and Piazza Sant’Etienne). Alternatively we have an agreement with a private outdoor car park at a cost of € 25.00 per day with limited daily availability of places and which cannot be booked in advance. The Borgoricco multi-storey car park with 100 parking spaces is available in a street behind the hotel (150 m. walking distance from the hotel).

ANNEX BUILDING ACCOMODATION: if you have booked a superior annex room or a suite loft dependance we remind you that these types of rooms are located in an historical building at 130 m. walking distance from Annunziata Hotel, with check-in, check-out and breakfast buffet at main hotel building. This historical building has no elevator to reach the main floor and you will find a 23 steps staircase: furthermore luggage porter and room service are not available for this building.

BIKE RENTAL: you can rent bikes right at the hotel at special prices.

PETS POLICY: at Annunziata hotel dogs are allowed with prior notification in all rooms. The cost of the dog’s stay is €10.00 per day, per dog (max. 2 dogs per room). This daily extra charge is due both for a welcome dog kit and for an adequate, thorough daily and final cleaning and sanitization (extra cleaning, accurate hair removal, etc.). Small and medium sized dogs are allowed, they must not exceed 15kg.

BE SMARTER SAVE PLANET: now at the front office you will find a still and sparkling water dispenser at your complete disposal. You can drink as much water as you wish without any consumption of plastic. We will give you the paper cup as a gift, and you could also bring the water to your room. Or you can buy one of our Hotel Annunziata branded water bottles from 24 Bottles for only € 16.00. By purchasing your water bottle it will always be with you … and the environment will thank you. Finally, for those who want room service in the minibar, they will find a returnable glass bottle of Norda Company at € 5.00. We think that dumping the word “sustainability” on the ground involves either sacrifices or extra costs and we believe we are on the right path.

UP2YOU – WEB GREEN: you, “The Guest” give up the makeover of the room, we THE HOTEL rewards you for the sustainable choice. If you dicide to skip the cleaining service of the room for one or more nights, you will receive the possibility of planting a tree as a reward. Use the “Do Not Disturb” hook. Place the “Do not disturb – I’m saving the planet” hook in each room: by hanging it on the door, you can opt out of the room make-up service. And we reward you with a tree. The cleaning staff, noticing the hook, skip making the room and leave a note on the bed to reward you. On the card you will find a code: by entering it on the Up2You website, you oblige us to plant a tree and you will help the planet!!! And on our WEB GREEN page you will be able to see all the environmental results that we obtain from our activity and you will also be able to monitor how much CO2 we are neutralizing through a counter. … BE SMARTER, SAVE PLANET

LUGGAGE STORAGE & RECHARGE: enjoy the day, without luggage! Rent one of our boxes inside our hotel. We have created 16 nice and colorful boxes, located in our library room, 13 boxes of 70x45x25cm and 3 boxes of 70x45x50cm, all equipped with an eco-sustainable electronic lock inside a schuko socket for recharging your devices. The cost of the service is € 5.00 for the single box and € 8.00 for the double box … per day 🙂

“BITTER SPRITZ bar” is the new idea of the Hotel Annunziata dedicated to the aperitif only. Our drink list is totally dedicated to the spritz. At the BITTER SPRITZ bar we decline the spritz in more than 20 variants with bitters and some amaro all rigorously artisanal. A different spritz with a breathtaking view that will make you fall in love with Ferrara and quality bitters

RESTAURANTS ADVICE: at this web link  CLICK HERE   you can download our own list, created by Zeno, where we have listed the non-touristic trattorias and restaurants, where we “the local ” usually go and where you can find both a Ferrarese menu or meat and fish, equally typical dishes of our cuisine. This list could change during the year based on how they work and based on your feedback, precisely because we don’t have any agreements with them.

NCC – TRANSFER SERVICE WITH PRIVATE DRIVER: if you need to organize a transfer to and from Bologna airport or any other destination, you can contact directly GIULIANO MORELLI directly on mobile +39 329 8286499 email giuliano@laferrarese.it and organize all the details of the transfer with him.

MYFECARD Tourist Card: it is the tourist card to visit Ferrara, a pass that gives you a unique experience, saving time and money. A ticket to visit the city’s museums and monuments and the city tax is free during your stay at the hotel (free nights will depend from the type of MyfeCard bought). For information you can enquiry the tourist information office writing at infotur@comune.fe.it or you can call at +39 0532 209370. www.myfecard.it.

UNFORESEEN EVENTS AND MALFUNCTIONS – We are aware that sudden inconveniences may arise and create discomfort. Therefore, we apologize in advance for any service disruptions, as we are unable to provide 24/7 repair support but only during the authorized working hours of the maintenance staff supporting the hotel. Hence, in the event of unforeseen events, we will make it our priority to ensure daytime maintenance interventions. We are committed to constantly improving our services to guarantee our customers the best comfort during their hotel stay.

For any need or enquiry, do not hesitate to contact us.

Enjoy a nice day

The Hotel Annunziata Team is looking forward to welcome you in Ferrara.

[Anna, Sabrina, Massimiliano, Giovanni, Massimo and Zeno]

Tel. +39 0532 201111

Mail: info@annunziata.it

WhatsApp +39 392 502675